Why does this exist?
Single sign-on (SSO) is a mechanism for outsourcing the authentication for your website (or other product) to a third party identity provider, such as Google, Azure AD, Okta, PingFederate, etc.
In this context, SSO refers to a SaaS or similar vendor allowing a business client to manage user accounts via the client’s own identity provider, without having to rely on the vendor to provide strong authentication with audit logs, and with the ability to create and delete user accounts centrally, for all users, across all software in use by that client.
For organizations with more than a handful of employees, this feature is critical for IT and Security teams to be able to effectively manage user accounts across dozens or hundreds of vendors, many of which don’t support features like TOTP 2FA or U2F. In the event that an employee leaves the company, it allows the IT team to immediately disable their access to all applications, rather than logging into 100 different user management portals.
In short: SSO is a core security requirement for any company with more than five employees.
SaaS vendors appear not to have received this message, however. SSO is often only available as part of “Enterprise” pricing, which assumes either a huge number of users (minimum seat count) or is force-bundled with other “Enterprise” features which may have no value to the company using the software.
If companies claim to “take your security seriously”, then SSO should be available as a feature that is either:
- part of the core product, or
- an optional paid extra for a reasonable delta, or
- attached to a price tier, but with a reasonably small gap between the non-SSO tier and SSO tiers.
Many vendors charge 2x, 3x, or 4x the base product pricing for access to SSO, which disincentivizes its use and encourages poor security practices.
The List
| Vendor | Base Pricing | SSO Pricing | % Increase | Source | Date Updated |
|---|---|---|---|---|---|
| Airtable | $10 per u/m | $60 per u/m | 500% | 🔗 Quote | 2019-10-19 |
| Aqua | $849 per month | $2099 per month | 147% | 🔗 | 2021-09-06 |
| Asana | $25 per u/m | $60 per u/m1 | 140% | 🔗 Quote | 2020-12-09 |
| Atlassian (Jira Cloud) | $7 per u/m | $10 per u/m2 | 42% | 🔗 | 2018-10-22 |
| BitWarden | $3 per u/m | $5 per u/m | 67% | 🔗 | 2021-09-06 |
| Bitrise | $90 | $270 | 200% | 🔗 | 2019-06-25 |
| Box | $5 per u/m | $15 per u/m | 200% | 🔗 | 2018-10-17 |
| Calendly | $12 per u/m | $25 per u/m | 108% | 🔗 Quote | 2022-03-03 |
| Clockify | $3.99 per u/m | $11.99 per u/m | 300% | 🔗 | 2021-03-17 |
| Copper CRM | $49 per u/m | $119 per u/m | 143% | 🔗 | 2019-07-31 |
| Docker | $7 per u/m | $21 per u/m | 200% | 🔗 | 2021-01-26 |
| DocuSign | $25 per u/m | $50 per u/m | 100% | 🔗 Quote | 2018-10-17 |
| Dropbox | $15 per u/m | $25 per u/m | 67% | 🔗 | 2018-10-17 |
| Elastic | $0.29923 | $0.3429 | 15% | 🔗 | 2021-02-12 |
| Envoy | $99 per location/m | $299 per location/m | 202% | 🔗 | 2020-02-17 |
| Expensify | $5 per u/m | $9 per u/m | 80% | 🔗 | 2018-10-17 |
| Figma | $12 per u/m | $45 per u/m | 275% | 🔗 | 2019-10-19 |
| GitHub | $4 per u/m | $21 per u/m | 425% | 🔗 | 2020-04-14 |
| Hubspot Marketing | $46 per month | $2944 per month | 6300% | 🔗 | 2018-11-23 |
| IT Glue | $19 per u/m | $39 per u/m | 105% | 🔗 | 2019-10-29 |
| Intercom | $136 | $202 | 49% | 🔗 & 🔗 | 2018-10-20 |
| JFrog | $98/mo | $699/mo4 | 613% | 🔗 | 2021-09-06 |
| LaunchDarkly | $65 per u/m | $125 per u/m | 92% | 🔗 Quote | 2020-01-24 |
| Linear | $10 per u/m | $15 per u/m | 50% | 🔗 | 2022-06-09 |
| Mailtrap | $24.99 per month | $299.99 per month | 1100% | 🔗 | 2022-06-14 |
| Mattermost | $3.25 per u/m | $8.50 per u/m | 162% | 🔗 | 2019-06-25 |
| Miro | $8 per u/m | $16 per u/m | 100% | 🔗 | 2019-09-13 |
| Monday.com | $7 per u/m | $27 per u/m | 286% | 🔗 Quote | 2020-05-26 |
| Mural | $10 per u/m | $18 per u/m | 80% | 🔗 | 2021-09-06 |
| Netlify | $19 per u/m | $99 per u/m | 421% | 🔗 | 2021-09-06 |
| New Relic Infrastructure | $0.60 - $7.20 per host-month5 | $1.20 - $14.40 per host-month | 100% | 🔗 | 2018-10-18 |
| Notion | $8 per u/m | $20 per u/m | 150% | 🔗 | 2020-04-29 |
| OpsGenie | $9 per u/m | $19 per u/m | 111% | 🔗 | 2018-11-08 |
| PagerTree | $10 per u/m | $15 per u/m | 50% | 🔗 | 2018-11-08 |
| PandaDoc | $19 per u/m | $59 per u/m6 | 210% | 🔗 Quote | 2019-10-16 |
| Playvox | $15 per u/m | $30 per u/m | 100% | 🔗 | 2020-06-09 |
| Postman | $12 per u/m | $24 per u/m | 100% | 🔗 | 2020-02-19 |
| Project Manager | $11.50 per u/m | $45 per u/m | 291% | 🔗 Quote | 2022-03-30 |
| Quip | $10 per u/m | $25 per u/m | 150% | 🔗 | 2019-02-15 |
| Raygun | $79/mo7 | $649/mo | 721% | 🔗 | 2019-10-10 |
| ReadMe | $99 per project/mo | $2000 per project/mo | 1920% | 🔗 | 2020-10-30 |
| Retrium | $39 per month | $59 per month | 51% | 🔗 | 2022-06-07 |
| RingCentral | $25 per u/m | $35 per u/m | 40% | 🔗 | 2018-10-17 |
| Rocket.Chat Cloud | $2 per u/m | $4 per u/m | 100% | 🔗 | 2018-10-22 |
| Sentry | $26 for 100K events8 | $80 for 100K events | 208% | 🔗 | 2018-10-20 |
| Slack | $6.25 per u/m | $11.75 per u/m | 88% | 🔗 | 2022-07-26 |
| Snyk | $23.96 per u/m | $39.98 per u/m | 67% | 🔗 | 2018-10-22 |
| TestRail Cloud | $36 per u/m | $69 per u/m | 92% | 🔗 | 2021-09-06 |
| Trello | $10 per u/m | $21 per u/m | 110% | 🔗 | 2018-10-17 |
| Twilio | $0 | See Notes9 | 30% | 🔗 | 2018-10-22 |
| VictorOps | $29 per u/m | $49 per u/m10 | 69% | 🔗 | 2018-10-17 |
| Zapier | $299 per u/m | $600 per u/m | 100% | 🔗 | 2019-10-19 |
| Zeplin | $10.75 per u/m | $21.50 per u/m11 | 100% | 🔗 | 2021-01-06 |
The Other List
Some vendors simply do not list their pricing for SSO because the pricing is negotiated with an account manager. These vendors get their own table as we assume they apply a significant premium for SSO.
| Vendor | Base Pricing | SSO Pricing | % Increase | Source | Date Updated |
|---|---|---|---|---|---|
| Kubecost | $449/mo | Call Us! | ??? | 🔗 | 2022-06-15 |
| Lucidchart | $7 per u/m | Call Us! | ??? | 🔗 | 2018-10-17 |
| NationBuilder | $29 per month | Call Us! (over $199/month) | 586%++12 | 🔗 | 2019-02-09 |
| SmartSheet | $25 per u/m | Call Us! | ??? | 🔗 | 2018-10-22 |
| SurveyMonkey | $25 per u/m | Call Us! (over $75 per u/m) | 200%++ | 🔗 | 2021-09-06 |
| Webflow | $12 per u/m | Call Us! | ??? | 🔗 | 2022-07-07 |
FAQs
This doesn’t scale linearly for number of seats!
Correct. Since we don’t know who’s reading the page, it’s easiest to just assume a team with no volume discount.
How is base pricing determined?
We disregard free tier pricing, as we can assume these aren’t intended for long term business customer use. We also disregard “single person” pricing, under the assumption that we’re looking on behalf of a team of 5, 10, or more people.
What does “Quote” mean in the Source column?
If a vendor doesn’t list pricing but a user has submitted pricing based on a quote, it can be included here. If a vendor feels that their actual pricing is inaccurately reflected by this quote, feel free to let me know and I’ll update the page.
I’m a vendor and this data is wrong!
Please feel free to submit a PR to this page, or reach out at sso @ myGitHubUsername dotcom. I only want this data to be accurate.
I’m a vendor and this doesn’t reflect the value-add of our Enterprise tier!
That’s the point. Decouple your security features from your value-added services. They should be priced separately.
But it costs money to provide SAML support, so we can’t offer it for free!
While I’d like people to really consider it a bare minimum feature for business SaaS, I’m OK with it costing a little extra to cover maintenance costs. If your SSO support is a 10% price hike, you’re not on this list. But these percentage increases are not maintenance costs, they’re revenue generation because you know your customers have no good options.
Footnotes
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Based on business vs. enterprise tier quote; premium is the lower paid tier and would reflect a larger tax. ↩
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Hard to compare since Access seems to cover all Atlassian products, so should get cheaper per seat as more products are used - but that doesn’t help people only using Jira. (Jira was chosen as probably the most common Atlassian product.) ↩
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Pricing based on a random small deployment using their pricing calculator. ↩
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Includes all JFrog products under one license, including Artifactory, Bintray, XRay, etc. ↩
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Pricing varies by host size. The SSO cost increase does not. ↩
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SSO is included with the Enterprise plan for $89 u/m, or can be added to the Business plan for $120 u/y. All prices given require an annual commitment ↩
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From their SSO tooltip: ‘Basic SSO covers social SSO providers only (e.g. Facebook), Advanced SSO includes SAML2 providers (including ActiveDirectory, Auth0, Okta and OneLogin)’ ↩
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Sentry also provides a self-hosted product in which SSO is included for free. ↩
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Base pricing is extremely variable. SSO is the greater of $15,000 or a 30% surcharge, so could be anywhere from 30% to ‘000s% ↩
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You can add SSO to a plan for $5 per u/m ↩
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Also requires paying for a minimum of 50 seats, compared to 12 with the Business plan ↩
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To upgrade one plan level is represented by this price increase, but to get single sign-on, you actually have to go up another plan, which is ‘Call Us’ pricing. ↩